hand777 Privacy Policy

Introduction

This Privacy Policy ("Policy") is issued by hand777 ("hand777," "we," "us," or "our"), the operator of the online gaming platform accessible at hand777.vip. This Policy applies to all individuals who register an account, visit the hand777 website, or otherwise interact with hand777's services, whether via desktop or mobile browser.

hand777 is committed to handling your personal data responsibly, transparently, and in full compliance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines, its Implementing Rules and Regulations, and relevant issuances of the National Privacy Commission (NPC). Where applicable, hand777 also observes internationally recognized data protection standards.

By registering a hand777 account, depositing funds, placing bets, or otherwise using the platform, you acknowledge that you have read this Policy and consent to the collection and processing of your personal data as described herein. This Policy is incorporated into and must be read alongside the hand777 Terms & Conditions.

Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, hand777 acts as the Personal Information Controller (PIC) in respect of all personal data collected from users of the hand777 platform. As PIC, hand777 determines the purposes and means of processing personal data and bears responsibility for ensuring that such processing is lawful, fair, and transparent.

hand777 has designated a Data Protection Officer (DPO) who oversees compliance with this Policy and applicable data protection law. Queries, complaints, and data subject requests relating to the processing of personal data may be directed to the DPO by contacting hand777 support via live chat at hand777.vip or by email at the address provided in Section 14 of this Policy.

Personal Data We Collect

hand777 collects the following categories of personal data from registered users and website visitors. All data collected is limited to what is necessary for the stated purpose in accordance with the principle of data minimization.

hand777 does not collect sensitive personal information such as biometric data, health records, or political affiliations except where specifically required by PAGCOR-mandated KYC procedures, in which case collection and handling will be disclosed at the time of collection.

How We Collect Personal Data

hand777 collects personal data through the following channels:

• Account Registration: Data you provide directly when creating a hand777 account, including your name, mobile number, date of birth, and chosen credentials.
• KYC Verification: Identity documents and supporting materials submitted during identity verification processes as required by Philippine regulations.
• Payment Processing: Information exchanged during deposit and withdrawal transactions, including payment method details necessary to complete the transaction.
• Platform Use: Data automatically generated by your activity on hand777, including game play records, transaction logs, session data, and preference settings.
• Communications: Data you provide when contacting hand777 support, participating in surveys, or submitting feedback via any channel.
• Technical Collection: Device and connection information collected automatically via server logs, cookies, and similar technologies when you access hand777.vip (see Section 9).
• Third-Party Sources: Where permitted by law, hand777 may receive data from payment processors, identity verification providers, and fraud prevention services for account security and compliance purposes.

Purpose & Legal Basis for Processing

hand777 processes your personal data only for specific, legitimate purposes. The following table outlines the primary processing activities, their purpose, and the legal basis under Philippine data protection law:

Data Sharing & Third-Party Disclosure

hand777 does not sell, rent, or otherwise disclose your personal data to third parties for their independent marketing or commercial purposes. Personal data may be shared with carefully selected third-party processors and recipients only under the following circumstances:

• Payment Processors: GCash (Mynt), Maya (Voyager Innovations), BDO, BPI, Metrobank, GrabPay, and other Philippine payment service providers — solely for the purpose of processing your deposits and withdrawals;
• Identity Verification Providers: Third-party KYC service providers contracted by hand777 to verify government-issued Philippine identification documents;
• Fraud Prevention Services: Security and fraud analytics providers used to protect hand777 and its players from unauthorized activity;
• Game Content Providers: Licensed game software providers (e.g., slot, live dealer, and sports data providers) may receive anonymized session data necessary to deliver their gaming content;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities as required by law or regulatory order;
• Legal and Law Enforcement: Courts, law enforcement agencies, and legal advisors where required by a valid legal process or court order under Philippine law.

All third-party processors engaged by hand777 are subject to contractual data processing agreements that require them to handle personal data in accordance with applicable Philippine data protection law and to implement appropriate security measures.

International Data Transfers

In the course of operating the hand777 platform, personal data may be transferred to and processed in countries outside the Philippines — for example, where certain third-party service providers or data hosting infrastructure operate from offshore locations.

Where such international transfers occur, hand777 ensures that appropriate safeguards are in place to protect your data in accordance with the requirements of the Philippine Data Privacy Act, including ensuring that the recipient country provides an adequate level of data protection or that appropriate contractual mechanisms are established between hand777 and the recipient.

hand777 will not transfer your personal data to any jurisdiction identified by the NPC as providing an inadequate level of protection without obtaining your explicit prior consent or establishing appropriate legal safeguards.

Data Retention

hand777 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account and identity data — retained for the duration of your active account plus a minimum of five (5) years following account closure, as required by Philippine anti-money laundering regulations;
• Financial transaction records — retained for a minimum of five (5) years from the date of each transaction, in compliance with AMLA requirements;
• Gaming activity records — retained for a minimum of three (3) years from the date of each session, for regulatory audit purposes;
• Customer support communications — retained for two (2) years from the date of the last communication, or longer where a dispute or investigation is pending;
• Marketing preferences and consent records — retained until you withdraw consent or request deletion, plus an additional period to demonstrate compliance.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in a manner that renders individual identification impossible.

Cookies & Tracking Technologies

hand777 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and enhance security. The following categories of cookies may be active on hand777.vip:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled without rendering the platform non-functional.
• Functional Cookies: Remember your preferences such as language settings, last-visited game lobby, and notification preferences. Disabling these may affect platform personalization.
• Analytics Cookies: Collect aggregated, anonymized data about how users navigate hand777.vip, which pages are visited most often, and where errors occur. This data is used exclusively to improve platform performance.
• Security Cookies: Used to detect and prevent fraudulent behavior, bot activity, and unauthorized access attempts.

hand777 does not use third-party advertising cookies or cross-site tracking pixels. You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to log in and use the hand777 platform.

Security Measures

hand777 implements technical and organizational security measures designed to protect your personal data against unauthorized access, loss, alteration, disclosure, or destruction. These measures include but are not limited to:

• 256-bit SSL/TLS encryption for all data in transit between your device and hand777 servers;
• Hashed and salted storage of passwords — plain-text passwords are never stored by hand777;
• Two-factor authentication (2FA) available for player accounts to add an additional verification layer at login;
• Automated suspicious login detection and alerting for unusual access patterns or geographic anomalies;
• Role-based access controls limiting internal access to personal data to authorized personnel on a need-to-know basis;
• Regular security audits and vulnerability assessments of platform infrastructure;
• Encrypted storage for sensitive data at rest, including financial and identity records;
• Automated session timeouts to protect accounts left idle on shared or unattended devices.

While hand777 takes all reasonable precautions to protect your data, no method of electronic transmission or storage is one hundred percent secure. In the event of a personal data breach affecting your rights and interests, hand777 will notify the National Privacy Commission and affected users within seventy-two (72) hours of discovery, in accordance with NPC Circular requirements.

Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by hand777. Requests to exercise any of these rights may be submitted to hand777's Data Protection Officer via live chat or email:

• Right to be Informed: You have the right to know what personal data hand777 collects about you, the purpose of collection, how it is used, and who it is shared with — as described in this Policy;
• Right to Access: You may request a copy of all personal data hand777 holds about you, along with information on how it has been processed;
• Right to Correction: You may request correction of any inaccurate, incomplete, or outdated personal data in your hand777 account. Minor corrections can be made directly in account settings;
• Right to Erasure: Subject to regulatory retention obligations, you may request deletion of your personal data. hand777 will process erasure requests within thirty (30) calendar days;
• Right to Object: You may object to the processing of your personal data where hand777 relies on legitimate interest as the legal basis, including profiling for marketing purposes;
• Right to Data Portability: You may request that hand777 provide your personal data in a structured, commonly used, machine-readable format for transfer to another service;
• Right to Lodge a Complaint: If you believe hand777 has violated your data privacy rights, you may file a complaint with the Philippine National Privacy Commission (NPC) at privacy.gov.ph.

Children's Privacy

hand777 is strictly an adult gaming platform. In compliance with PAGCOR regulations and Philippine law, registration and use of hand777 is prohibited for individuals under twenty-one (21) years of age. hand777 does not knowingly collect personal data from minors.

Where hand777 becomes aware that personal data has been collected from a person below the age of 21, the relevant account will be immediately suspended and all associated personal data will be deleted without delay. Parents or guardians who believe a minor has registered a hand777 account should contact support immediately via live chat.

Changes to This Privacy Policy

hand777 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or platform operations. The updated Policy will be published at hand777.vip/privacy-policy with a revised "Last updated" date.

Where changes are material — affecting your rights, the categories of data collected, or the purposes for which data is processed — hand777 will provide notice via on-platform notification or registered mobile number prior to the changes taking effect. Continued use of the hand777 platform following notification of a revised Policy constitutes acceptance of the updated terms.

hand777 recommends that registered players review this Policy periodically. You may check the "Last updated" date at the top of this page to determine when the Policy was most recently revised.

Contact & Data Subject Requests

For all privacy-related queries, data subject requests, or complaints regarding hand777's handling of your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 on hand777.vip — the fastest way to reach our Data Protection Officer;
• Email: [email protected] (plain text — not a clickable link);
• Subject Line: Please use the subject line "Privacy Request — [Your Username]" for all data subject requests to ensure prompt routing to the DPO.

If you are not satisfied with hand777's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC), which is the competent supervisory authority for data protection matters in the Philippines.

Effective Date: This Privacy Policy is effective as of 1 January 2026.
Operator: hand777 | hand777.vip
Contact: [email protected] (plain text — not a clickable link)
Governing Law: Republic Act No. 10173 (Data Privacy Act of 2012), Philippines